Rays Kitchen - Norwich (NY)

5 /5 jasmine: First off, the service was incredible and was on time. And there was no wait time, so it was incredible and fast. My server was very nice and welcoming, I enjoyed my time at this restaurant and the food was incredible! Secondly, the waitresses are very sweet and nice. I will come back! This was awesome! Thank you so much for the food, it was delicious.

1 /5 J Andersen: We purchased a gift card on December 7 for my mother-in-law and it was never mailed out. I contacted the restaurant several times and finally spoke to the owner, Ray, on Christmas Eve. He kept repeating, “We do not do gift cards over the phone.” I asked him why he charged my credit card on December 7 if they do not do gift cards over the phone? I told him that I would call my credit card company with him on the line, and he said that I should call him back with them on the line. When I had them on the line tried calling him back, he would not answer the phone. Very unprofessional. Ray does not care about his customers or his reputation.

5 /5 Craig Yarnall: Rays (aka Ontario) - new owners, and theyre doing it right. A local gem, still going strong. Food, service, and quality are excellent. Put Rays on your list and stop by for an excellent meal...

3 /5 Shari Raymond: Found during a google search for a place to eat while traveling through town. We arrived near end of lunch time but waitress said she would get us food. Was told under new ownership and waitress could not answer all questions we asked. After food arrived the lights were shut off in dining area as it was considered”closed” until dinner time but we could remain to finish our food. A bit awkward. The avocado salad was ok. Chicken pieces a bit dry and dressing had a bit too much vinegar. The burrito was folded as opposed to rolled so the tortilla was thick and chewy. Burnt on one side. No salsa. Bland seasonings. Other two meals at table were just ok. Bonus was the order of French fries. They came out hot and crispy.