Taco Bell / KFC - Norwich (NY)

1 /5 Dawson Heath: Literally the worst place in town. You always wait. The food is always cold and terrible service. I just waited 15 minutes for my food while I was the only one there. One employee was dancing and acting like a gangster. They don’t have their stuff together.

1 /5 Mariah Mccarthy: I dont know who runs this Taco Bell but they should be really ashamed of themselves. I spent $30 on tacos and this is literally how they made all the tacos. Its like probably like the worst, and then when I called to speak The coworker Mandy just laughed like I really dont think its funny like I added sour cream and theres like no cheese on it. This is what I literally paid $30 for through DoorDash. They literally only put sour cream on the end of them

1 /5 Rich Dunnigan: UPDATED 7/1/24 7PM Things have only deteriorated further. Tried to give them another chance since last time. At the drive-thru, I was asked if I would like any sauces. I said, just the ones my order comes with (Cantina chicken burrito). Upon checking my bag no sauce. So I tap on the window and this lovely young lady flies off the handle at me. "What do you want"! "Slams the window closed and screams back to the kitchen "Can I have some damn sauce! This maniac is banging on the window because he doesnt have any damn sauce, Jesus Christ! I think my gentle knock on the window disturbed her moment of zen. She went right back to leaning on the glass with her arms crossed after I got my sauce. It was a good show, I give her an A+ for drama. I am sorry you are unhappy with your job, miss. Perhaps if you did it better, it wouldnt be so miserable. I love Taco Bell, but not this one. It is poorly managed. The exterior is run-down, littered with garbage. My biggest gripe: The meals are skimpy as compared to other Taco Bells. My burrito is never full, it is nothing but tortilla shell. Tacos are no different. There can be a wait during peak meal times.

2 /5 Charles Olcott: Perhaps its just my horrible luck, but every time I think that ok, maybe THIS time... Nope. Taco Bell dishes have been made incorrectly nearly every time Ive been in the the last few years, or order missing items. The chicken side is a nightmare. The latest time I went, they were parking cars after paying, presumably because they were out of food, and after fifteen minutes, someone came out to tell me that they shouldve told me before, but they had no chicken ready, and were just now putting in more and its gonna be another fifteen. Yes, this is a KFC place that, the last four times through, had no chicken. One time I was told they literally had none and wouldnt for a while because they only had one person "who can make it" and they were on lunch. I believe it was explained that it was to guarantee a fresh experience but no one has ever gone to a KFC expecting there to, in fact, be no chicken. The recent redesign I had hoped might help, but no. And the interior is worse now, with very small tables and what feels like much less overall seating spaces. Again, maybe its my luck is just that cursed at this particular location, but the last half dozen times Ive decided to tempt fate, Ive lost. May the odds be ever in YOUR favor.