1 /5 Don Bombace: After seeing them Saturday and Sunday morning infomercials by Forever Leather Charlie and Felicia Netti in the past, finally decided to take a ride from Utica to Yettys and give it a try Sat. Oct 4th at 4pm. When we arrived, went in, there is a small dining area across from the bar with several booths and tables which were full (I would say 12 guests) After standing there and not one employee saying a word to us, I asked one of the two bartenders who were just standing there, how long a wait? One said I have no idea. I offered: "30, 45 minutes?" She said probably unless you want to go outside. So we did and sat in one of the two tables offered. A young employee came out and took our drink order, iced tea and Coke, saying a server will be right out. A full 20 minutes(no lie) passes with zero acknowledgement. Out comes a group of 4 diners looked at us and said, " how long have have you been waiting? Weve been here over two hours!" The drink employee came out and said, we are very busy, its going to be awhile. I went inside, told the bartender we could not wait any longer, just to even place an order. (it wasnt busy, 3/4 of the diners had food) Apparently there was zero leadership, the staff had no idea what they were doing, totally lost. So I went to pay for our drinks and she told us it was all set. We then went to PKs restaurant, it was busy, yet we were in and out in an hour, wonderful service and food.
