Aysa Morehead DO NOT go here, DO NOT let your insurance send you here - these people are dishonest and dishonorable, They destroyed my daughters car
and refused to take any responsibility for the damage they caused.
When we brought it in it had a dent in the back but was running perfectly fine. They were supposed to do a quote and then fix the car because of a fender bender that was not our fault.
Instead, while doing the ""quote". They ripped the back half of the car apart, issued the insurance company a greatly inflated estimate so they "totaled" the car and when we were arranging to pick it up they told us what they had done and that they wouldnt put it back the way we brought it to them.
Please see the before and after pictures the first picture is when we brought it to them (Small dent, nothing loose, driving perfectly, even the taillight worked) the next 2 pictures shows what they did to it and refused to fix. We didnt want them to make it perfect, we just wanted them to put it back the way it was when we brought it to them, they refused and were nasty about it.. We have to get it towed and have someone (reputable) else fix it. They completely refuse to take any responsibility for the damage they caused, and it seems like they do this often. I saw another couple picking up their car upset with a similar issue.
The lady in the office was so nice when we brought it in, I felt like I could trust them and boy was I wrong. I am just disgusted by the way we were treated, and with this companys complete lack of decency and accountability. What they did to my daughters car was . Do yourself a favor go anywhere else.
1 /5
cody rockefeller Most of the work was good however, when I picked it up there was a silver spot on my side step. Looks like it was hit too hard with a pressure washer or sprayed with some stripper that peeled some of the paint off see pic below. I was told it was like that when I brought it in and showed a picture of my truck when it came in. It had mud on the side step in the area they showed me and said it was there when I brought it in. The picture shows mud in the area not bare metal. At this point I did not want to argue further as it was going no where. My bow tie emblem in the front grill was replaced cracked pics below. And my inner wheel liner was reused with rips in it. Picture of one of the rips down below. My front passenger seat was also speckled with what appears to be polish or some other sort of white drops.
2 /5