Nathan DeNeef Wish I could give them no star. So got into an accident with a deer and Carson stated he does body work. We decided to give him the chance and never again will we be going back. One of the visors is still completely broke and he told us to bring it back to have that replaced as it was part of the repair. We called Mona and asked for them to make it right. Well almost a week later and we haven’t gotten a single call back with an answer. Car had damage done to roof. Still while driving I can hear something rattling between the roof like there’s a loose piece of metal. Sadly they have already been paid for all the work and it’s not complete.
I had another car worked on there and when I received that back I found a mouse nest in my glove box and everything was replaced with used parts causing my one headlight to be different.
1 /5
Brittany Shultz Wish I could give no stars! My Rav came back to me still very broken. One visor still hanging, my trunk doors electric isnt hooked up right from when they cut the roof off, there is something rattling in my roof, trim on the outside comes off when driving, pieces of my temperature gage still missing, my windows dont work anymore. This a family vehicle I dont wanna be scared to drive my kid not know whats up top rattling that could hurt us if God for bid another accident happens. Almost $11,000 in repair and they cant fix it safely? Called my car insurance company and the company is taking it into their hands and valley will not be happy. Wouldnt be surprised if this is the end of them!
1 /5