1st Advantage Dental - Glenville - East Glenville (NY)

5 /5 Denise Markle: Front end staff is very efficient. Kate the hygienist is very thorough and puts you at ease by explaining each part of the process. Dr. Nyugen is a top shelf doctor. My teeth couldnt literally be in better hands. The experience was definitely a Five Star Smile!

5 /5 Michael Morrett: The dentist Dr. Le Nguyen, DMD was very fast and precise with my tooth restoration. She made sure everything was to my liking, before moving on to the next patient. She is one of the best dentists that I have had, during my lifetime.

5 /5 Adrian Mustapha: My first visit and it was better than I expected, great service. Courteous staff from reception to doctor. Clean and well kept office and equipment , I felt comfortable and my cleaning went well. My family and I will continue to go here for sure ! Thank you all !

2 /5 Jon Sietz: Nice until they make a mistake. Doctor botched a pallet injection causing tissue necrosis and the hygenist down played it and insisted it was somehow my fault for not communicating properly. When I persisted that the Dr caused me harm the hygenist shrugged and just stopped addressing it. The hygenist eventually apologized but the Dr never did. Still dont feel comfortable going in.

1 /5 c james (Pretty Jimmy): The doctor is actually criminally negligent on my records. My records were changed and/or lost after 15 years Of being a patient being seen a minimum of three times a year plus teeth whitening And other cosmetic Procedures where they took pictures, All disappeared or were cropped , poorly, Where it only shows my top teeth in the picture (Looks like a panoramic because it’s clearly been cropped in half). There were zero pictures of my bottom teeth, The teeth that I had chipped in a fall. I was able to see a before and after picture side-by-side on the computer in January 2022 they told me I had taken up too much time and that if I made an appointment, they would have all of my records next month.. I made the mistake of believing them. The doctor changed her statement that I had chips from trauma to “erosion From drinking Pellegrino” (This is just in the bottom right side of my mouth)… Doing that with the records is criminal but to badmouth Pellegrino like this is just one step too far… Pellegrino is the nectar of the gods and how dare She tried to blame that for a quarter of my mouth exploding… They did not have any pictures of the bottom half of my mouth from any visit in the 13 years I was a patient prior to the fall… I had seen those pictures in January 2023, And I was told I would get all of my records in February 2023… I went to another first advantage office and they told me I had seven cavities in March/April 2023.. Seven cavities that were missed by the Glenville office And that were a direct result of the fall that I had… In the picture where there are notes, I was not there on 10 six 2022 I went December 28, 2022 after the fall… It doesn’t make any sense that someone would have an appointment on 9/8 /2022 And be back 3 1/2 weeks later… I never threatened to sue them. I just wanted my own teeth back. I just wanted my own teeth and destroying my records Has made that possibility nearly impossible… Just be aware that this person missed seven cavities I just wanted to make people aware that Even with these heavily altered records, there is proof that she missed seven cities …. That alone should be a huge alarm…. this doctor missed seven cavities. They were treated at another first advantage office One month after I Had my last appointment at first advantage Glenville… I wish I could post negative stars because I cannot believe someone would do this to another human being…(Or blame innocent Pellegrino!!!)