Melinda Kreter: So many wonderful things to say about The Beauty Theory. I’ve been coming for years and regularly see Juli for my facials, Brooke for my eyebrows/lashes and Jackie for my hair. The new location was beautifully redone and always feels welcoming, clean and relaxing. Juli is a master at what she does. I went through a period of hormonal acne and she saved my skin. She came up with a customized plan for me and over the course of half a year (it’s never a quick fix with acne), my skin has almost fully healed. She’s always kind and makes thoughtful recommendations. Brooke has been doing my (and now my daughters) brows and lash lifts for 7 years and always does an amazing job. I will forever recommend her to anyone who is looking for a brow/lashes service. Jackie is a skilled hair stylist. She is always friendly and caring, offers guidance on things after I give her an idea of what I’m looking for and is quick to respond when I need an appointment. Rochester is lucky to have a place like this!
Stevie Rae: Hello Ive put off writing this to give time for correction. However, this is unacceptable. My mother went in for a set of Gel Extensions her tech was Shelby. This is what she left the salon with. They were lumpy, uneven, and painted to look 3 weeks grown out. After 1 day her thumb nail broke so she went back in to get it fixed. In the meantime 2 more of her nails broke. She asked Shelby to possibly repaint them or atleast clean up her cuticles to which she responded "well do that next time". While repairing her thumb nail she drilled a HOLE through my mother nail.(last photo) That following week my mother tried to get in touch with the owner (Nicky) and got several emails saying she would get back to her in a few days. Well, its been several weeks with no answer. This is just completely unprofessional and my mothers natural nails are now thin and damaged because of this.
Megan Davis: I have been getting my lashes and brow wax/tint done by Charity for a long time now and she is hands down the best around!! I recommend her to literally everyone and I won’t go anywhere else. I never leave disappointed and I still look fabulous between appointments. Her quality and retention is amazing and her customer service is too. Always a great experience
Mj Kumar: Very good at doing eyebrows and waxing. I go there every time I need something very convenient salon. The best in the world. I had messed up eyebrows and the workers fixed in one day. There facials,waxing, and everything is awesome. Please take your time and visit this salon!!
张国庆: First time here and getting my lashes done! I love my lashes! My lash artist Omie and the staff were very nice. Overall, the experience was surreal and welcoming. Will definitely come again
