Aspen Dental - Vestal, NY - Vestal (NY)

5 /5 Birtch Melani (Mel): Staff is friendly and professional. Aspen dental has by far been the best experience for me. All the prep work and steps that have gone into my dentures, far exceeds any place Ive been before. The follow up is amazing too.

1 /5 Stephanie Seward: Had 2 fillings done here recently. I have had many fillings in the past as well as teeth pulled, and I never bruised the way I did after seeing this Dr. The entire left side of my jaw was bruised and swollen. I also noticed pain when chewing on that side of my mouth. I called today (over two weeks later) and was told this pain is completely normal. Again, Ive had countless fillings over the years and have never experienced this issue. Disappointed in the service that was received. They also tried charging me extra because they put in my fillings wrong the first time they quoted me. They did correct it and cover the cost, but I dont believe that should have happened.

2 /5 Lisa Buckley: Went in for an emergency toothache. I did not have an appointment, but was seen within 15 minutes. Everyone was very professional and they came up with a treatment plan. In the space of 45 minutes, I saw the dentist, the oral hygienist and the office manager. Best service Ive had at a dentist office in a long time. Unfortunately, Ive had to change my review. Have been trying to call all week because I needed a prescription before my appointment. Always had to leave a voicemail and never got a call back. Just tried to call again because I had to cancel my appointment due to medical reasons. Once again, had to leave a voicemail and I have no idea if they will even get it. Great experience with the actual visit, but really terrible on follow up, answering the phones, and returning calls. This review went from 5 stars to 2 stars due to lack of communication and the fact that without the prescription I needed, I would have had to cancel my appointment.

1 /5 Chris Youngstrom: If you like being upcharged and feeling like your trying to get dental work from a used car salesman then this place is for you!! They wont do routine work without over priced extra services insurances wont cover. Your first visit will be 45 min long sales pitch and at the end of it you sit down with a salesman and decided how you would like to pay for the thousands of dollars worth of nonsense they claim you need and after you tell them you dont want half of it they wont return your phone calls or even set up an appointment. It felt like I was dealing with people you are paid on commission and have to try and upsell everything... this is supposed to be dental/ health care you shouldnt leave there feeling like you just met with a greasy used car salesman Places like this is why 0 star ratings should exist... because 1 star is a compliment

5 /5 Patricia Walker: From the receptionist then Danny (I think that was his name) do the X-rays to the dentist and hygienists and ending with the girl at billing/financial discussion I was very pleased. Everyone I saw or overheard was pleasant and attentive. The office waiting area was clean and decorated nicely. This means a lot to me. I often travel an hr or more for different providers and all the aforementioned helps me decide if I will continue care there. I will definitely be getting my necessary dental work done at this ofc. Thank you.