1 /5 Sara T: I never usually write a bad review but feel like this needs to be warned because I’m still in pain. The overall place seemed calm & friendly, I’m not complaining on anything further. I had Melissa do my hair, just a root touch up. Which parting my hair to dye it she was extremely rough and stabbing my head while parting and roughly applying dye. I didn’t say anything because I gave benefit that some part are unknowingly heavy handed. Then going to wash my hair, puts on extremely hot water that irritated my head, after I asked to change the water, she did and proceeded to pull my hair vigorously to put conditioner in it. When your hair is clean it hurts more when pulling & parting. The third step was blow drying, I’ve never had my hair tugged on so bad with so many processes it’s 3 days later and my head is sore. To keep my brow dried curls in place she left the round brush in my hair (which is fine) but pushed down into my scalp as if it’ll keep the curls any better… she could’ve just left the brush or held it in her hand, not into my scalp. I tried so hard not to complain, now I wish I have because I can not style my hair or wash it because it’s burning still… I have my boyfriend looking into my scalp for scrapes that were found. She was a sweetheart don’t get me wrong, but this place needs to watch how their employees do hair in general or if they are stressed…. Or the owner should be a fake customer just to test their handling. I’m sorry to complain so much but this was not okay at all….. to add on that my hair fell flat by the time I left, hairspray didn’t hold it made my hair look like it had knots and greasy. I paid $7 for a frizz spray that did absolutely nothing. I even left her a tip because I felt bad.. I won’t be returning, I don’t want an issue. My scalp is still red 3 days after.