Buffalo General Medical Center Emergency Room - Buffalo (NY)

1 /5 Tashnemara Upama: What a joke this hospital is. Horrible experience. I’ve been waiting in the emergency with my dad since 5 o’clock. So 8 hours. When i asked staff nicely, they reply saying someone is waiting for 13 hours proudly. What a joke? How is this even a emergency room? Never had an experience like this! Unacceptable. People will die out here just waiting to be seen by the doctor. Update: we waited 10 hours and ended up leaving without seeing doctor.

1 /5 Yvonne Emke: Went to ED in severe pain for appendicitis evaluation. After hours trying to be seen by ANYBODY (we never left the waiting room) the staff then misdiagnosed me by saying I had a blood clot in my leg--which was totally not accurate. After 14 hours and constant nasty attitudes by the staff, I finally got discharged. No diagnosis for abdominal pain. No care to relieve these symptoms. As an RN for the last 30 years, I have never seen or been a part of such a horrible lack of care. Will never return to such a negative environment. Think twice before going to this so called ED.

1 /5 Rick Kelchlin: Very bad emergency room took wife in there. She’s been in the waiting room for 24 hours. Seems like they take care of the homeless and the drug addicts.

1 /5 Sarah Sprague: If I could pay to leave zero or negative stars, I would do it. They refused any form of pain relief, including ibuprofen and water. 16 hours of laying in a bed by the ambulance bay. I begged for water. For help. To go to the bathroom. I begged for answers so I could possibly get out of that wretched place. But no one came. No help. I had a bed next to a wall with no call light. No outlets.. nothing. The only reason I got out of there was because my significant other came and saved me. They had forgotten that I was there. Proven by them repeatedly trying to give my bed away to other patients. I was then gaslighted by the dr when I was finally able to meet her. She told me I had no reason to be there, despite my bloodwork and imaging suggesting otherwise. Once I pulled up my test results she said. Yes there are abnormalities. But she couldn’t do anything about it now because I’m discharged.

1 /5 Gerald Gorecki: I would rate it zero if that was an option. This emergency room is an absolute joke!!! I took my wife there because she had symptoms of a stroke or neurological issue. The staff did nothing to address the reason why we came in at all. We sat in a waiting room for 10+ hours. The staff never checked her, ran a couple of tests, only after I told them I was going to take her somewhere else, which was 8.5hrs into this visit, then sent her home with release forms that weren’t even filled out properly. While on our super awesome day at the hospital, we witnessed so many other individuals in obvious pain just shoved in a corner and also ignored for hours on end. They don’t even take people back in a room to get seen most of the time. At one point we witnessed a doctor coming out to check a gentleman’s lower extremities in the middle of the waiting room. If that’s not enough, they gave my wife a cat scan, then afterwards, they gave her a urine cup, also in the middle of the waiting room, made her keep the cup in her pocket for 15 minutes, then came to collect the cup.. the biggest problem with that is that they didn’t even do a pregnancy test on her until after they shoved her in a tube(which they didn’t even scan her whole head)!!!!! This place is worse than a 3rd world meat factory. If you have the ability to go to ANY of the surrounding hospitals, DO IT! This place should be shut down and the staff should all find a new career! Never again!