Nathan Littauer Kingsboro GI Center - Johnstown Hanna lgrace: Was a patient for 10+ years under Dr. Ramani who was detailed, attentive, and kind. She retired. NP Caserta has been awful. Office itself not great. Rescheduled my annual appointment twice, delaying it by 4 months. During the year and 4 months I had a rare abdominal cancer diagnosed (5 specialists in NYS treat it) and two abdominal surgeries including a hemicolectomy. This was through 2 separate hospitals. You would think your GI specialist would want to sit down and review a significant change in history with their patient, or at the very least ask "how are you doing after all that?" Wrong. She spent less than 2 minutes in the exam room. I was the last patient of the day on a Friday afternoon. She obviously could not care less and wanted to get out of the office. Would have considered switching providers within the office but considering the multiple reschedules, the fact that they called my EMERGENCY contact to verify my surgical history (which they then did not review at the appointment), and overall do not seem to document in the chart who spoke to the patient... absolutely not. I work at a medical office and have no idea how theyre getting away with this complete lack of charting. I left the appointment in tears at the total lack of care. I went back in and spoke to the clinical staff who roomed me to express my concerns. I did not receive any apology or follow up from NP Caserta. Unprofessional and distasteful practice.
