BV NAILS & LOUNGE - De Witt (NY)

1 /5 S S: Sloppy, rude, painful. Male technician glued extensions to my skin and left clumps of gel under my nails. While applying the extensions he kept bumping the underside of the long, freshly glued ones. He didn’t understand when I tried to explain he was hurting me. Instead, I asked him to cut them short enough to be out of his way while he worked. He mocked me and seemed to suggest I’d never had tips before and didn’t understand the process. The technician didn’t file the sides of the tips all the way to the base which left a sharp, weird-looking shape. When I checked out I tried to show the manager the clumps of gel under my nails and he told me it would wash off. I appreciate that the manager seems to read and respond to negative reviews, but I do not want to have to come back to the spa to have my nails fixed. I live 45 minutes away. I wish he’d listened to me when I was there.

1 /5 Dria Hector: I rate it 1 star solely for the atmosphere, Because the technician had no clue how to help me accomplish my natural nail goal. My NATURAL nails were long and she cut them too short, proceeded to do a cat eye without a magnet which isn’t how it works. Redid nail color and put it on too thick and my nails are different lengths it somehow it ended up on my skin of my foot from the pedi she gave me. It’s the worst experience I’ve had yet.

1 /5 Emelia Ianni: Half of the staff here doesn’t know what they are doing. They are so careless and only care about making a quick buck. I got a UV gel overlay with ombré and the girl didn’t even put the gel on all of my nail. The ombré is careless and lazy. Hannah was kind enough to fix my nails to my liking and made them look presentable. If you go here only book with her. Will not be back

1 /5 K R: I’m still trying to figure out how I paid $150 to have my nails done and a pedicure. And why a Deluxe pedicure cost $74 dollars. I will not be back and I was distracted when he did. Manager is crooked hope the owner knows he is a nice man . And I got basic French nails nothing crazy

5 /5 Michelle Bersani: This place is great. Beautiful inside, tons of chairs, everything new, very clean and well cared for. Extremely well ventilated (I’m very sensitive to smell, and often avoid getting my nails done for this reason). Simple online booking and ample parking. They have lots of optional add-ons for pedicure, but the base price is very reasonable. If you want a treat, spring for the hot stone massage!