2 /5 John Schauer: New patient here. The office staff was friendly, but didn’t seem all that organized about my past x-rays even though I had everything sent over months ago. I was expecting to get my exam and cleaning in one visit, but was just now told I needed to come back for the cleaning. I have never heard of this.
An assistant (not the hygienist) seemed to do fine taking the digital x-rays. Then the dentist comes in and says I have no cavities before even looking at me. He barely looked in my mouth. Did not check my tongue, jaw, or glands like other dentists always do. 1 – star.
I returned 2 days later to get my teeth cleaned by the hygienist. She explained every step before doing it. Thoroughly examined inside my mouth including checking my gum line all around. She cleaned with a water powered tool and hand tools. Polished my teeth too. This was everything I expected from a hygienist except they normally take the x-rays too. 5 – stars.
