1 /5 Mazlum Doğan: This is my first bad review. I drove my beauitful audi Q7 myself to capitol mechanics after I read so many good reviews about them. My car had a coolant warning light. No check engine light and nothing major. I asked them for a diagnostics. Their first estimate was 1400 dolar for changing waterpump and thermostat. And Sam told me I could pay in installments and they would deduct the diagnostic charge out ot total. When I said how can they trust me? She said they will simply have faith. Later I learned that they have no faith, no moral and no work etchics. Anyway I will come to that point later. I agreed for the repair. The day later after my research I thought this is the best option. When I took my car there for them fix it, they refused the deduct diagnostic as they previously promised. And they told me repeatedly " we are not a financial instutitions to do installments" and that I have to pay full. Two promises they made while I was making decision were both lies. When they started working on the car, After like 2 weeks they told me the final cost would be about 2700 dollars. I was fine with it. I just wanted them to give me my car. It was long enough. After first week of repair process I gave their loaner back because I was not driving it. One month into long repair Mike gave me a call and said that the car is fine and I can finally take my car from them. When I went there and ask for an ny state inspection they refuse to do it. They said I have to drive it for 2 days before they they can inspect my car. When I asked why they did not drive to test the car, he said, he cant pay the mechanics working for him to drive my car. But they charged me 100 dolar for test drive. It is in my bill!. Anyway I took my car from them and in just 2 hours check engine light was on, the car was shaking like crazy I figured out there was no splash cover under the hood. They were that negligent. My car would only drive on high rpm. I was so frustrated I took my car to capitol mechanics again. They started working on it. One day after like 5-6 weeks into the repairs Mike called me and said that I needed to pay 10k usd for them to fix my car. I said "are u kidding me, you guys messed up my car and ask me for more money?" They said "well it is your problem". The mike guy who was a nice guy in the beginning would repeatedly call me to threaten to call the police on me if I did not return the loaner to them. For the people who are reading these lines, you know that the problem was?? I gave their loaner back in first week. They would call and harrass me for something they knew I didnt have. I told him many many times that they have loaners key, and the car is their parking lot. He would later never apologised for that. He would call and ask for the loaner without listening to me. They were seeing the loaners car was sitting right next to them all the time. I expected them to stay behing their work and promises and gave me my car after I was charged usd 2700. They never offer me for a compensetation. One day after 2 months my car was in their parking lot. I got a letter from them It was saying they would started to charge me 50 dolars per day for parking. When I went there to pick up my car.My car was not in driving condition. They messed up all engine, engine parts in back seats, no splash cover under engine. I found my car in a mess. I drove my car with a minor problem to them and got it back in such a mess. I had to pay a towing company to get my car to my parking lot, and asked kaddos auto to asks his opinion. He came to my parking lot, and told me the repairs will cost me more than 11 thousands, and whole engine needed to be replaced. Sam, tina and mike, those people have done me so much harm. It should not be that easy to get away withit. They made 2700 dolars, I lost a car. I dont have money left to fix it. I will see them in court soon. You can see pictures of diagnostic and bill and pictures of dashboard after so called repair. I am so dissappointed. Shame on them.
