Jon Nichols: Im writing to share my experiences with the VAs in-patient Mental Health / Substance Abuse program as I was unable to find any such reviews before I arrived. I hope future veterans find this helpful.
I have gone through similar programs elsewhere at other VA clinics and feel equipped to compare them.
This VA in-patient ward is very small, with only 10 people in the wing as I am writing, with space for up double as there are two beds in each room. The programming is designed as something of a gap program for those who needed detox and are enroute to longer term treatment at larger facilities, such as Bath, NY.
The program is the most locked down of any clinic Ive been to, with any movement off the ward in the company of staff. Access to anything not inside of the one hallway is available only when the staff can accommodate the Veteran. The items one can bring onto the floor are similarly limiting, with even hair clippers and electric razors kept from Veterans. Unlike other clinics, this is very much a hospital environment in every sense. Basic medications such as Advil, nicotine lozenges, and multivitamins are kept under lock and key and require the nurses for administration. Every event, including AA NA, rec events such as fishing, painting, or shuffle board, are mandatory. All classes are done as a group, and designed for the lowest common denominator.
The absence of choice in the most basic of decisions feel more appropriate for people coming from prison who need it, and not for Veterans coming from a largely functional life who are requesting an educational environment of focused learning.
The standard duration of stay is 28 days.
As a glaring stand-out to these measures, veterans with 14 days in the program can request 8 hour passes on the weekends.
The staff are a pleasure and appear to be as frustrated with the rule restrictions as the Veterans. A few staff members have stated that the rules used to be lax before covid, but have not been relaxed since.
This is a fine facility for anyone needing a halfway step between a detox ward and a larger VA facility with more class/group options, resources, and responsibilities. This may not be the right place for Veterans not requiring that level of handholding.
x: It’s always a pleasure interfacing with everyone at the DOH, particularly the Nash Health Center. Everyone is extremely kind, and they even remember people from years ago. Results are fast for STI testing, they have tons of free stuff upstairs. I always have a giant smile when I come here because it’s such a pleasant experience. This is how state services should be run. I am more than happy to give the state my tax money because this center is a stellar example of useful public services. To all the workers, thank you very much! I appreciate y’all beyond words.
Seth R Mcglothlin: Hello, I am just writing this small review on how my experience with them were. MAS transportation had them as my medical cab ride. Well, for that my appointment was at 8:30 AM, it was scheduled for 7:00 AM. The driver was very late, 8:20 AM, where I was going for an appointment was 54 minutes away from my house. I was late, pretty late. 9:39 AM is when I got to my appointment. Lucky, the place understood. Though, if they didn’t I could’ve gotten very messed up due to them. Never using this company again. Two stars for how nice the driver was at least.
Samantha Litt: One Medical is awesome and is how all doctors offices should be run. Its clean and bright, staff and doctors are all friendly and helpful and best of all theyre commited to making sure your appointment begins on time! Ill never go back to the "traditional" PCP doctor experience
WingHatch: This hospital offers evening appointments and provides real-time translation services. No matter when you visit, there will always be someone available via communication tools to help non-English speakers, so you dont need to worry about communication issues.
Helen Goetz: My husband had an acute stroke and was given CTscan, MRI and further tests all within a morning. After conferring with neurologists in Burlington, he was admitted to Elizabethtown where he stayed for 4 days being constantly monitored. I thank the staff for being so considerate, pleasant and competent. As a community hospital, you have much to be proud of. A+++
SilentNightSnip3: This is a horrible place they have committed nursing home abuse and neglect against my mother which contributed to her death and I somehow had to wait 3 days to get her medical records when that could have been printed out instantly in that 3 days they had enough time to alter information and the sad thing is ever lawyer is afraid to go after them like they are some powerful people and can’t be touched. Don’t not bring your loved ones here bring them to some place that’s is much better
Dhaheem Habeeb: Went in for my annual physical and Dr. Satish was very thorough, responsive and patient with all my questions. Don’t hesitate if you’re looking for a great PCP!
