1 /5 A S: I was a patient for 4 years. Almost every visit I had a terrible experience with the blonde receptionist. Today was the last straw. 2 pm appointment I arrived at 202 the latest. No one noticed I was in the office for a good 10-15 minutes. I was finally brought back and waited and waited. It was 245 when I had enough and asked to be rescheduled. She said I couldn’t and I said don’t even worry about I will be going somewhere else.
She is the same lady that has locked the door as I was walking into my appointment 10 minutes late after confirming to another worker I was running late and I was parking I was walking into the building. I knocked and knocked and the lady I spoke to on the phone was clueless about the door being locked. The blonde receptionist locked the door and said I was too late for my appointment and forced me to reschedule my appointment….but she wouldn’t reschedule an appointment for today that I waited 45 minutes for and couldn’t wait any longer because I had to return to work.