Quality Family Dental - Syracuse (NY)

1 /5 Carmella Biles: The worst dentist I’ve ever been to, He took my number out of the system and personally texted my phone inappropriately, then when I threatened that he could loose his license and that it was against my hippa rights he stated that he could not and then removed the rest of my family that attended to this dentist as patients from the facility. Cursed them out for showing up to an appointment and told them to get tf out . They never called to tell my family the appointment was canceled and that they were removed as patients. DO NOT GO TO Doctor Guideian!!

1 /5 Jenna Moldowsky: I had 2 molars extracted not only was I able to feel everything he was doing even after being numbed but I also switched to a different dentist who discovered a piece of a root still there from one of the extracted molars that I had to have surgically removed as well the fillings he did redone

1 /5 Dakota Jewell: Phone situation here is beyond ridiculous and has been for awhile. Ive never seen anything like it. Ive been trying to call for three weeks now about insurance approval for a much needed procedure and have yet to get someone to pickup the phone. Also have left a few voice-mails that of course also werent returned. Comes off as super unprofessional

5 /5 Sara anonymous: We had an excellent experience at Quality Family Dental. My 4 year old was treated with patience, encouragement, and great stories by every staff member. The office was clean, bright, and decorated in a way that have my child lots to look at. He was so excited to meet the staff and get his teeth cleaned and checked on. I would definitely recommend this dental office as we are treated great and with respect

1 /5 Abdul Rashid: Terribly unprofessional!!!!!! 1) had an appointment get canceled after 3 months bc “the office wants to have off the day after Christmas” 2) had an appointment get canceled after 3 months bc “the office wants to have off the day after New years” (separate calls) 3) had to play phone tag for over 4 months to get the insurance person to contact insurance about a procedure. 4) after it got approved I finally get an appointment for a week from the call… 3 days before they see if I can come in early due to cancellation, I couldn’t bc of work. I go in today and they’re telling me I’m not scheduled and I should’ve come in when they called me. Not only is this super frustrating and inconvenient, I’m in more pain now then I was before I started going to the dentist again.