1 /5 Emily Smith: They used to be such a good nail place. Unfortunately, they prioritize money over customer service. I’ve been going to Cooper’s since they’ve opened. A few months ago, they started jumping from customer to customer, not caring about appointments, the time of them or who you asked for. This time, I said something really nicely about it. “If you couldn’t do my nails when I called and asked for who and when, you should have said no and I’d ask for another time.” There was no apology. Nothing. There aren’t many nail places around here, but Cooper’s just isn’t it anymore.