5 /5 Kim Schwartz-Finkelstein: I knew I was on the right track with Dr. Fern as my pediatric dentist when my kids (age 4 and 7) would cheer when I said we had to go back to the dentist. While I knew Dr. Fern was warm and caring with her patients, I had no idea how incredible she really is until I took my seven year old son in for a tooth sealant procedure. He has a history of reflux and an easy gag reflex, but he has always done well at the dentist so I didnt anticipate any problems with getting his molars sealed. However, he had a lot of trouble with the specialized mouth piece required to keep teeth dry during treatment. Dr. Fern was simply amazing with him. She never lost her patience with him, empathized with his issues, and tried multiple tactics to make the experience more comfortable for him. From resizing the mouthpiece numerous times, to scenting her gloves and dental items with edible essential oils, (my son said the smell of her gloves made him nauseous) she worked with him trying different things to make him more comfortable for over 2 hours! She really went above and beyond to try to make it as good of an experience for him as possible.
I dont want my children fear medical care, and I was truly impressed with Dr. Ferns treatment of my son. I have never seen this kind of attention and care at any practice, dental or otherwise. It is a rare thing to find a doctor that this willing to take extra time with patients having difficulty with treatment, and to retain their patience throughout the ordeal. I was already a fan of Dr. Fern, but after that visit I am even more profoundly grateful to have found her for my family. Best of all, my son left her office having had a positive experience, and is not scared or reluctant to go back to her office again. What more could a parent ask for?
