1 /5 Troy Effner: Went in for a consult on a Tooth that ive had a problem with for a while. The assistant setting me up took down detailed questions and wrote notes down. When the doctor came in he asked the same questions and never read or talked to the assistant.
My expectation for good customer service is the doctor reads the notes before talking to the patient so they have context.
When I was confused why he didnt read the notes or talk to the assistant the doctor replied with "You came here, you didnt ahve to come here" which tranlates to I dont need your business. And explains the lack of good customer service.
He did look at my teeth and made a reccomendation for extration, but, now I dont know if that was because he wanted to get rid of me or if that was the genuine diagnosis.
not getting the feeling these doctors have sworn by the hippocratic oath.