1 /5 Kate Kearney: Made an appointment online, which in theory affects wait time. Arrived well before the appointment time. Made it into a room and then sat there for nearly 2 hours, with several people opening the door and seeming surprised we were there, before I left.
I got a call 2.5 hours after my appointment time that "we realized youre not in the room". So I told them why I left and was told that wait times are the same for everyone, an average of 3 hours. If Id known that appointments are meaningless, Id have waited the 90 minutes at the WellNow urgent care and been done.