1 /5 Clines Mind: This place has uneducated people working here. I purchased a gift certificate for my son to take his car for an oil change. He knows nothing about oil changes since hes a new driver. So I figured Id save him the confusion and buy a gift certificate for the lowest priced oil change. The garage knew the exact make and model of his car. So it was determined on what kind of oil he was going to need. He took the gift certificate and the receipt with all the details to this place a few hours later. As soon as my son handed them the receipt and gift certificate, they asked him if he wanted full synthetic. My son, not knowing what that even means, said yes. Oil change was done, and the cashier is asking for more money. My son then calls me to tell me they want more money. So he hands the phone to the cashier. I then had to explain to him that I specifically purchased the gift certificate with the exact service in the description on the receipt and there was no need to try to upsell to someone that has no idea what the difference is in oils. He expected me to pay more over the phone, for which i refused. He then made my son wait even longer by removing the synthetic blend that he just put in, just so he could give him the oil that I paid for in the first place, which is the standard oil. Im not sure where they find such incompetent people. I will never use this place again for anything.
