5 /5 Glenn J.: Im a pharmacist. I know pharmaceuticals and medications. Car repair? Nope. When my 2010 Subaru with 175,000 miles started making noises, I searched on the internet for auto repair shops. GNB AUTO repair had amazing reviews. I called them and asked for an appointment. Freddy asked me more questions than my physician. I was so used to hearing , “yeah bring it in. Bye”. After scheduling an appointment for the next am,within 5 minutes I had received confirmation, my car listed in detail, and specifics about the appointment. After dropping the car off, I got another email and phone call from Ryan listing everything wrong with my car (including photos ) that they found. Because of weather, they couldn’t figure out what was making the noise, and we rescheduled. . We were guessing something with the suspension. Everything they discovered, however, was truly broken. Nothing was added on to pad the bill. Ryan gave me a very fair price to replace parts of the suspension, but he said he wasn’t sure it would solve the issue. That’s real honesty! My car is so old , I decided to trade it in. I asked Ryan how much for the time he put in. Answer : No charge!
Unbelievable! I finally found an honest, competent and nice shop. Every 5 star review was well earned. GNB, when my new car needs service, I’ll be back. Thanks guys!
