Great Expressions Dental Centers - Liberty - Liberty (NY)

1 /5 T Ruth: At first I thought this place was great I was having pain so I scheduled a appointment online and got a call back fast saying they could get me in the next day! So I take the day off work drive the hour drive 1 way for the dentist to be totally dismissive, he spent a whole 5 mins poking around and came to the conclusion that I had a defect in my tooth and the root was exposed and said use sensitive tooth paste. Seriously? Oh and he kept saying it had a filling there when I didnt, I have NEVER had a filling in any of my teeth he looked very shocked and looked again and thats when he came to the other conclusion of a "defect". So I ask him a few other questions about other teeth and he literally said "dont show me your teeth look fine go schedule a cleaning out front" wtf? So I schedule a cleaning for the next week, the day comes i once again take the day off work Im on my way literally 15 minutes into my drive there and I get a call from them to cancel my appointment that is in 40 mins? Great right? So they reschedule for April 24th literally a month later so now april 18th i get a voicemail from them because I couldnt answer at work and they say they need to reschedule my appointment again. This place is a joke and Ill be finding a new dentist that can actually see me on my appointment days. The fact that I had to miss 2 days of work for 3 appointments 2 cancelled and 1 was a waste of time is a joke and completely disrespectful to their patients. Like I can afford to just take day off for nothing.

5 /5 Masha Protsak: I just had a filling fixed earlier this week by Dr. Gordon. Some of it broke off during flossing. I panicked and immediately started looking for a dentist’s office in the area. This office was literally minutes away from where I was planning to be on the day of the visit, so I decided to reach out and schedule an emergency appointment via their website the evening when I lost some of the filling. The office personnel had reached out to me early morning the next day and to my relief were able to schedule me for the same day procedure! Dr. Gordon is relaxed, soft spoken, definitely seems to know what he is doing. I was extremely nervous because it was my first time at this office and I had just moved to the area not long ago after having the same dentist do the work for me for many years. Dr. Gordon was professional, quick, and in the matter of several minutes I was all set! What a relief! I’m very grateful for the wonderful experience! Thank you GEDC!

1 /5 Tj Mckay: Dentist was rude and unprofessional, he Told me my sons tooth couldnt be fixed and had to be pulled. All with an attitude, he did not explain anything to me. So we Went to touro dental, they said no problem saving the tooth and there was no way they would pull it on someone so young. I wasnt going to leave a review but that dentist rubbed me wrong. The assistant however was very nice and tried to explain what was going on after the dentist left

1 /5 Gustavo Suleta: Worst experience in my life The dentist took my molar out without any tools Just with his hands He pull and extracted Customer service is incredible bad. Don’t go there Is not recommended