1 /5 kujtim B: My mother had an appointment with her optometrist , which was pre scheduled we arrived 20 min prior to our appointment and was told to wait in lobby. We walked in so see a long line of patients and were told to stay at end of line because we arrived too early for our appointment the front desk staff was very very rude and unprofessional no manners or respect of elderly patients especially when I informed her my mother had Covid and a hard time standing