5 /5 Marshall Tan: All the good reviews you read about GTM are true. I found Mateo after reading online that they did battery replacements on hybrids and my cars battery had just died. I call the day before to make sure they have time to be able to do it. Mateo quotes me a rate for the job. It seems slightly high but the great reviews Ive read about him convince me to go anyways and Im glad I did.
The next day when I pull up, he comes out to me and says, unprompted,
"Hey, im gonna charge you a fraction of the rate I gave you yesterday. I thought on the phone you wanted a full replacement, but for this job it wont cost nearly that much".
Mateo is welcoming and warm and shows a lot of care in his work. You can tell he actually takes pride in his business and in helping others and Ill def be coming back to him for anything else I need and have already recommended him to my friend who also lives in NY.
Dont really write reviews ever but a business like GTM (in an industry like car repair) deserves to be highlighted.