1 /5 Lesly Angel: I wanted to express my deep disappointment after my recent visit to your salon. When my sister and I walked in, the place looked clean and professional, which gave me high hopes. However, the moment we were directed to the nail technicians, the experience quickly turned sour.
I greeted them politely and asked to see their gel book. Immediately, the technician started emphasizing that French tips would be more expensive—$10 extra for gel and $10 more for French, and she repeated this multiple times in a tone that felt condescending, almost as if she was questioning whether I could afford it. I reassured her that it was fine and proceeded to ask for gel pedicures with French tips for both myself and my sister.
Once seated, she continued to repeat the price increase, which made the situation uncomfortable and frankly, offensive. It felt like I was being judged or singled out. Then to make matters worse, the French lines were poorly done and not up to the standard I expected given the extra cost.
At the end, I paid in cash and was reaching into my bag to leave a $5 tip despite my disappointment. Before I could even hand it over, the technician said “No tip? You didn’t tip the other lady. You need to give a tip.” In my opinion, tips are earned, not demanded—and certainly not before I’ve even had a chance to give one. Her behavior was aggressive, inappropriate, and entirely unprofessional.