5 /5 Jessica LA: As a female I was nervous when I brought my prized KIA in, but Maddie the owner sat me down, offered me Skittles and calmed my nerves by discussing 80s hard rock and guys she had crushes on. She runs a tight shop, relaxes you, is a dog lover (thats a plus) and even though she forgot to leave me keys, she had her tow truck driver run immediately back to get them out of the office. I cannot thank Maddie enough for helping me. She might seem like a tougher version of Gemna from SoA, but she is a complete delight.