Jennifer Julia Salon - Buffalo (NY)

3 /5 Sarah Ertel: Super disappointed with the service and the way the stylist made me feel invalidated about my concerns. Don’t go here if you’re looking for freehand balayage, because you might get a standard full foil with a root melt instead. The stylists here are talented, but I didn’t feel heard at all when it came to what I wanted with my service. I presented pictures that were rooted blonde, hand painted styles. Bright pops of color and a melted look. I left the salon with almost the exact same hair I walked in with, which was crazy after spending 4 hours in the chair. (Pictures included in the review) (first is before almost brighter second is after) As someone in the service industry, I still tipped slightly over 20% which made my service shy of 400. So, 4 hours and almost 400 dollars later, my hair looks the same! I’m only writing this review because I first reached out to the stylist giving her a chance to address my concerns but instead I felt sort of blamed? She was nice about it, but I felt she was undermining my concerns. I reached out to the stylist on Instagram, presenting the issue. She claimed it was as blonde as I could get without damaging my hair, which is fair. However, she didn’t address the fact that she gave me a ton of contrast with the highlights when I said I didn’t wanted that. It’s crazy that this happened to me, as I didn’t think my expectations were unrealistic. I actually showed this to another licensed stylist and she agreed that it wasn’t technically a balayage. Which was the service I booked. Do your research before booking. I will definitely be looking at a stylist’s body of work on Instagram before booking next time.

5 /5 amanda dunning: Literally worth every single penny I spent today! Erin you are a legit magician. From the moment I sat in your chair and instantly felt comfortable to the moment I walked out! Thank you! ❤️❤️❤️

5 /5 Amy Gambino: I cannot say enough good things about this place and the people who work there. When I came in my long hair had gotten shamefully bad, very matted. I’ve had some depression issues lately. All the staff was non judgemental and my stylist gave me the cutest pixie cut. I feel like a completely new woman. I was intimidated going into a salon with hair in such poor condition but all the staff were caring and kind and so professional. I felt like the price was very reasonable for the amount of time the stylist spent with me. I left a good tip because of the outstanding service! When my hair grows out I will be coming right back! Other bonuses: the location is convenient to the bus line or there’s lots of parking. It’s nicely decorated with well cared for plant friends. Very clean salon. Online booking super convenient.

5 /5 C.D. Nevaeh (V): Grace Bell did my hair. Walked in not knowing what I wanted and she took care of everything! She is so sweet and professional, I have chosen my place for hair. And I went last week for a lashlift with Laurelle. Also booked a appointment with Grace for my daughter on her birthday next week. These ladies know what theyre doing and they do a phenomenal job, I will recommend to anyone.

5 /5 Amy Liu: Ive been here twice now and both times have been the best hair experiences I have ever had! I highly, highly recommend Genevieve as the stylist. I got my hair balyaged and cut with her both times, and I have never loved my hair more. She was so attentive and ensured she knew exactly what I wanted before she began. You can tell she takes her time to get the best result. I got so many compliments on my hair after the first appointment, even after months later. All of the staff are so lovely and professional.