4 /5 Sally Durbin: Overall, I enjoy going here which is not something I would typically say about the dentist. However, the staff are always friendly and do their best to make sure I am comfortable.
I have had a recent negative experience there however— I currently have an infection and was referred elsewhere for an extraction which can’t be done until May. Amoxicillin has not been helpful in calming things down for the time being. Recently spoke to Kaitlin at reception, not the dentist, who decided no further or alternative treatments should be tried. Instead, I should just call the other dentist to try and get the extraction sooner (this place currently only doing extractions on Fridays and I’m already on the cancellation list). This has honestly disappointed me as a patient and I feel like my concerns are not being heard.
I really do, otherwise, enjoy going here. This has all just been a very anxiety-ridden experience for me dealing with this infection since February and worrying about this impacting me and my health negatively in other ways.