5 /5 Rebecca Jordan: I just want to give a big shoutout to Gloria! I went in for some blood work first thing in the morning. She struggled to find a good vein (not at all unusual with me). She tried first in the back of my right hand, but it didn’t work. Next she went in my left elbow, again no blood. The entire time she was apologizing, even though I was reassuring her that needles don’t bother me and that it was completely fine. I told her that one of my doctors who does in-house lab work has to go between two knuckles on my left hand. She asked me if I was really okay with trying that. I assured her that I was and as soon as the needle went in, the blood started flowing and she was able to get all three vials that she needed. Gloria was kind and compassionate and just very sweet. I hope she sticks around for a long time (and give that girl a raise! I am not an easy stick AT ALL and she didn’t lose her cool or get frustrated or anything)!
