Jennifer Quinn: shout out to UHS e.r staff for their only reception staff who chose to argue with multiple patients, being outright nasty for no reason other than disinterest. Also thank you to the doctors who refused to speak to me, or give me my medication that I have been on and am PHYSICALLY addicted to and then refused to speak to me on why they wouldn’t give it to me as withdrawals set in for the next few hours there to come. She also chose not to relay messages from said doctor to me because of her outbursts. The only staff for the hours I was there that was any help at ALL was security and a social worker by the name of Linda. Go somewhere else, these people don’t give a shit. What was already a horrible situation was made so much worse by the negligence and just outright disinterest of the staff. She also decided around 4:30 she was done despite the waiting room being full and people waiting on her for requests, as I was leaving she had her lights off and her head down napping.
deb: Brought my mother to the ER for a possible peritonitis. She has stage 5 kidney disease. She was running a fever when we got here. We have been here 7 hours. Still sitting in the waiting room. Only thing they have done is draw blood for bloodwork. This is ridiculous!!!
james allen: I can say that this institution is consistent. My ER visit was horrendous. The staff was unattenent and snippy, not to mention slow. The patient advocacy team was difficult to get in contact with and marginally helpful when I finally did. My bill from the hospital did not match what I received from my insurance company, as it had an "insurance adjustment" that raised my bill $233. When I called to get an explanation, it was hard to get in touch with anyone who cared much less who could tell me what the charge was for. After some doing I was told it was a NY state tax, so I asked for an itemized bill reflecting that it was a tax. A couple weeks later I received the same bill in the mail stating the charge was an insurance adjustment along with a Google printout explaining the New York Healthcare Reform Act. And yes I am referring to a printout of a Google search; petty I know. I ended up paying the bill in full just to put this establishment behind me. I would highly recommend going to UHS.
Aisa Jefferson: I would prob not recommend but I would recommend the teachers were lovely expect the orange head one. Ms Jordan she’s nice
Just to lyk the staff curse I mean there’s no prob w dem doing it bc children do to but if ur on suicidal watch they literally watch u 24/7
They go in the bathroom w u when uu shower also.. very uncomfortable. And sometimes they’re rude and disrespectful but they don’t notice they’re rude . But yeah rate it a 10 it’s not that bad but it’s not worser the turn about ranch ..
Randy Dimick: I was feeling stressed leading up to my sleep study appointment because I dont sleep well outside of my home, and thinking about having all of those sensors attached to me made it worse. When I arrived, Jennifer took me to my bedroom, which was very nice, like a hotel room. She was extremely kind and made me feel at ease while I was there.
Bobby Scott: After being here for the last 6 months I have found that the staff here really cares about all the residents. The activities director always has fun things set up for everyone and the administrator is always there for the residents and her employees. Here at Christmas time, they had all the hallways decorated and it really put out a home feeling. I am proud to be able to help people and its a joy to watch others do the same.
Michael Dellacorino: Dr. Federico is by far one of the best physicians. He takes his time with his patient, has a very calm demeanor.
He is very attentive and listens to his patient. Gives positive and constructive advise. I feel he always gives an honest answer. The staff is all great too. You can tell they are all committed professionals.
Keep up the good work.
Highly recommend Dr. Federico!!!
