3 /5 Ohla Ohla: Tyni, I don’t know if the wash, condition, and treatment is still included (it states on her site complimentary with all services ) but it seemed that it wasn’t a regular thing and she probably just didn’t update her site. It seemed like I was a bother for asking about it, she barely washed it, scrubbed one part of my head, and didn’t condition it. The whole process lasted under two minutes. Dandruff was falling out of my head while it was getting done. I would’ve paid a difference if this service was no longer her preference just to have a proper wash. I should’ve said something in the moment but didn’t realize how bad it was until all the dandruff started dropping once she got to the top of my head. I had to buy dry shampoo after. It sucks because I really love how she did my hair- but really hate all the itching I had to deal with and how this service was stated to be offered on her site just to leave me like that. Style didn’t last at all since it wasn’t properly washed.