Mercurios Automotive Utica - Utica (NY)

1 /5 atticustheape: WARNING dont do business here unless you like rude people who do below average work!!!! SHADY SHADY BUSINESS!!!!!

1 /5 Nicholas Occhionero: Made an appointment for an alignment because the car was pulling one direction. When I dropped car off, I left a note asking them to fix a slow leak in a tire. Woman behind desk acted as if I was trying to pull a fast one on them, asking them to seal the tire. Horrendous attitude. Never gave me before and after paperwork on my alignment, low and behold car still pulled the same direction. They "resealed" the tire and charged me $25 to do it but apparently ignored the pinhole it had in its sidewall and it was flat again in 2 days. Another shop confirmed it. Will never return.

1 /5 Mary Vivenzo: I went to Mercurios because they had told me it would be no problem to bring my Dads car, who had passed away, in for an overhaul on all the things that were wrong with it to bring it back to its original beauty. I told them only new parts. Nothing refurbished or used. They agreed. 10s of thousands of dollars later I have the car. Within 6 months I was bringing it back for the very problems that they had already fixed! They would not fix it!! They said that once they repair the one part that they wont work on it again! Huh!?! Every automotive repair company that I ever used to repair the parts or items free of charge unless the part went bad, then they would charge you! So I bring it to Cupalos Automotive & they start showing me all the things that Mercurios had done wrong, it seemed to them, on purpose! The weatherstripping around the windshield is backwards! The parts that I had replaced for the new parts were not only not new they were extremely old, like they never even replaced any of the parts they felt they didnt have to! But I have a receipt! So now we are going to court!! They best watch out for the houses!! Before I take everyone from them!! Liars! Thieves!! Buyer beware!!