Montefiore Medical Center Wakefield Campus - Bronx (NY)

4 /5 Mrs. E. M. Branch: I have the opportunity to take my mom to doctors appointment and even nursing facilities not the overall expense has been very frame and disappointing. Even at her short stay at Montefiore. The only initial good experience I had was in the emergency room and with medical records. Particularly Ms Lola Campbell of medical records who was exceptional, kind, respectful, and a decent human being. Everyone should have a similar attitude like hers and making people feel welcome.

5 /5 Shantice Whyte: Its not often I feel accommodated or understood at a hospital. Because Im there for treatment because of whatever illness. But the STAFF here. The nurses, the nurse assistants, the cafeteria staff, the cleaners, the doctors. They were all working together, hand in hand, communication was great, and organizational and roles were understood and followed and went beyond that.. Im grateful to them, and I love their visitors policy because I really needed my partner and familial support. Only critique is. The space in the ER between beds is ridiculous the staff have nothing to do with that of course but even they cant get to do their jobs properly because of that Ossie and its reaching to a point where its a privacy violation issue.