1 /5 Kenia Velazquez-Pena: Iāve been to Hanys Nail and Spa four times in total, but I will not be returning. My most recent visit was extremely disappointing due to a nail technician named Bobo. He was very rude and did a completely horrible job on my nails. Iām still in disbelief and canāt understand how heās a nail technician because he clearly doesnāt know how to do a manicure.
First, he cut my nails way too short and struggled to create the almond shape I requested. While filing, he was so rough that it hurt, and he even cut me. I was watching my nails throughout the process, unhappy with the outcome, but I didnāt want to say anything. Then, out of nowhere, he rudely asked why I was looking at my nails. Thatās when I politely mentioned that I thought he had cut them too short and needed to keep the shape I wanted in mind before trimming so much off. He immediately became defensive and started snapping at me, despite the fact that I was being nice about it.
When he asked what color I wanted, I said burgundy, which I had in mind from the start. But he told me that since my nails were too short, a solid color wouldnāt look good, and I agreed to let him do French tips instead. Big mistakeāhe couldnāt even make the lines straight! They looked terrible. On top of that, while doing my nails, the polish got messed up, and he blamed me for it, even though it wasnāt my fault. He was clearly annoyed that he had to fix it.
To make things worse, my nails feel bumpy because he didnāt properly remove the old UV gel. I went in hoping for both a manicure and pedicure, but I ended up leaving after the manicure because I was so upset and disgusted by the unprofessionalism.
Iāve never experienced anything like this at any other salon. Bobo is by far the worst nail technician Iāve ever encountered.
