NYU Langone Internal Medicine —Mineola - Garden City (NY)

1 /5 AT AT: I hate that i have to even write this because i think Dr. Hanna is a great doctor. However, the way the office handles appointments is outrageous. These doctors are booked months in advance. Like months. For example, i called to see if i can see Dr Hanna because i am 3 months pregnant asthmatic and have had a cough for over 7 days and feeling short of breath. I was proceeded to be told that she is booked until June 2023 i called december 2022. I then proceeded to ask if there is any other doctors willing to see me . All them are booked until next year. I proceeded too ask what about the patients who get randomly sick and need to see a doctor. What about them ? I never in my life felt unseen and unheard. Im 3 month pregnant asthmatic with a nasty cough and all in was that we are booked until next year. I had to fight call multiple times just to be seen to be heard. Its unfortunate. I remember i called in July 2022 to schedule my appointment in october 2022 for my annual physical. Which is suppose to be in october . I thought i called in a reasonable amount of time... 4 months in advances but nope she didnt have an appointment till January 2023 . Its insane. What is going on where we have to book a year in advance to see our doctors. This is outrageous

1 /5 James Gillette: Been going to Winthrop internal Medicine for over 10 years specifically to Dr. Bruce Horowitz. He is an awesome doctor that I would give 5 stars to as a doctor. Giving the practice a one star because I need to have followup blood work for medications that I am taking. I also have been having severe shoulder pain and am worried that I might have a tear. The earliest I would have been able to be seen is 16 days out. Not acceptable to me. I guess I will not get a follow up on my blood work and will just suffer through the pain in my shoulder and look for a new doctor. So disappointed. I hope in the meantime I dont do more damage to my shoulder nor have any side effects from the medications that I am on.

1 /5 Vhe Kar: Since the takeover by NYU, service and accountability have dropped severely. Office politics and faulty phone services lead to dead end answering machines where no one calls back for days on necessary refills. Hours you can see them are limited as they overstretch their doctors/resources between here and the immediate care, which doesnt take the same insurance as their other practices. For the past 7 out of 9 visits I was shuffled around to 1 off doctors because the day I had to be seen by my primary was scheduled him for a different location. Such negligence makes sure I have trouble getting proper care for chronic conditions because of the lack of continuity and necessary response. In essence, what was once a dedicated practice is non committal at best due to bad management and MVU (Medical Value Unit) based profit management. Covid is no excuse either since the new management moved in long before the outbreak, and the results have been the same regardless. Would not reccomend them for anything that requires a follow up, multiple appointments, or if their office to coordinate with other doctors/offices in a timely and professional matter.

1 /5 Miss Melis: This is the most confusing building and no one is nice or helpful. There are no signs to let anyone know where they have to go. When trying to get an appointment there was a month long wait. When will the medical industry and doctors know that they work for us. We do not work for them. They take advantage of their patients by being jerks.

1 /5 diamond girl 5: I would give less than 1 star if I could. going to this practice for over 15 years and after my dr pinpointing every medical need and knowing me well, he has abandoned me in my time of need. the Dr does not appear to listen and abruptly ends appointments before you finish speaking. tammy bloom who is not a dr diagnoses without knowing the patient. she apoears bullying. contact with anyone is smokescreened and Dr sends me around in circles to get second and third opinions which I obtained thru referrals from winthrop endocrinology and dr wont acknowledge the second opinion. I am heaing of complaints about them from Medicare about care and service . I will be going elsewhere and I encourage all mistreated patients to leave.