1 /5 benita box: I’ve been trying to get an appt for chronic urticaria on my legs for over 5 years, and no one would ever pick up the phone or call back. It was only after being diagnosed with an immune disorder (and being directly referred to them by my neurologist) that I was finally able to be seen…two months after the original referral.
I find this completely RIDICULOUS. That a practice could get away with operating this way is disgusting. NYU Langone’s mission is to assist patient care, NOT obstruct it. This practice has highly skilled specialists, and it’s a shame that they’re sabotaged by a defunct or completely non-existent front end schedulers.