5 /5 Cassandra Cavanaugh: One good experience (gel manicure with Betty) and (read down for the happy conclusion) one terrible one (gel manicure and regular pedicure with Jade). I don’t mind paying for and tipping for quality but when your gel chips IN LESS THAN A WEEK, this is not it. Also pedicure smudged on the way home after technician failed to inspect closely for dryness, wrap, oil or take any measures at all. Regret the money I spent and will not return. Manager scheduled a re-do appointment very nicely—will update.
Update: the salon manager was as lovely as could be about this and brought me in to re-do the manicure. Betty’s work is on par with the service at the fanciest NYC beauty salons, giving that super clean cuticle look, lovely shaping, careful nail preparation and dine thin coats of polish. Will go back and ask for her for sure.