UHS Walk-In Norwich - Norwich Leslie Holly: First time I went, the wait was at least 90 min, so I left because others were in greater need than I and closing time was rapidly approaching. This time, I did the online reservation since I was worse. I discovered the system was glitchy (go Epic!) And my wait would be over 2 hours - past closing time.
The receptionist was snarky from the moment I arrived.
The nurse and provider were both great. And come to find out, I was sicker than even I knew.
The system needs to be rethought.
Gentle Touch Family Dentistry - Maria Szmigiel DMD - Plattsburgh Ellen Comins: I started becoming anxious at the dentist I went to previously and decided to try Gentle Touch. They were able to help my daughter who used to be very anxious to go to the dentist and no longer is, so I decided to make an appointment. This was a good decision, I had Rhylee as my hygienist as she was very kind and I had the best/pain free cleaning I have had in a long time. She alleviated my fears and it went well. I also saw Dr. Roberts who is also very kind and she explained everything to me and carefully went over my x-rays with me. She eased my fears as well and I am not feeling nervous to go in for my next appointment. Everyone in the office is very nice and professional. If you are anxious or nervous about going to the dentist this is the place to go!
