SMARTSTYLE - monticello - Monticello (NY)

1 /5 Chase Beseth: I went in for a hair cut and the lady that did my hair was so rude. I tried to tell her what I wanted done to my hair and she said that I don’t need to tell her how to do her job and that she knows how to cut hair, she didn’t even put the sheet thing on me to keep the hair off my clothes, and yanked my head instead of telling me to turn, when it was time to pay she grabbed the card reader and pushed 20% tip after I told her no tip so I ended up paying 39 dollars for my hair cut that usually is only 25, on top if that she cut my hair to short in some places and left others longer. it was completely messed up. I DO NOT RECOMMEND GOING HERE !

5 /5 Jessica B: The woman was absolutely amazing. I do not remember her name but I got my eyebrows done. My hair was really long and I went short with layers and she did it perfectly.

1 /5 Lop Riel: I had an extremely disappointing experience and feel compelled to share. I brought my 3-year-old son in for a haircut, and the level of unprofessionalism was shocking. The stylist seemed to have no patience for a child, which is surprising for a kids salon. She abruptly left my son halfway through his haircut, leaving him sitting in the chair without any explanation or apology. Not only did she leave, but none of the other staff stepped in to assist or even acknowledge the situation. I was left feeling confused, frustrated, and frankly, ignored. To make matters worse, I was still required to pay for the unfinished haircut, which is completely unacceptable given the circumstances. A kids salon should prioritize understanding, patience, and a welcoming environment—none of which we experienced here. I would not recommend this place to anyone

5 /5 danuta chrostowska: Very nice workers, place nice and clean. Amy my hairdresser is one of the NICEST Person. Definitely Im coming back to Amy in future and I will send my family members and friends.