2 /5 Amy Thayer: I dislike being the bearer of a bad review, BUT... As nice as the ladies were there was inexperience as far as the cut my daughter wanted. ( grunge, layered) And it was not styled (feathered 70s) in the manner I presented through a video I shared. I would have rather been told and let her hair be done by someone else. Now she, as a twelve year old girl, is scouring to figure out how to "fix it". I feel like our time and money were wasted. Honesty would have been the best policy. P.S. dog (Marley)