Tri County Family Medicine Program, Inc. - Dansville (NY)

1 /5 Jenn Ann: Terrible experiences here. Extremely LONG wait time between necessary appointments. Unfortunate Dr / patient relationships, or lack of! Patient concerns dismissed and made ligh of. All around HORRIBLE

1 /5 Be Kind: The practitioners in this office seem to be more concerned with getting patients in for office visits ($$), than the health or care of their patients. There is a major disconnect between the people answering the phones, the nurses, and practitioners in this office. You will often get a different answer, depending on who you speak to. Every single nurse I have spoken to or seen in the last year has been confused about protocol and most times, rude. The only nurse who seemed to care at all was Chandra, who I spoke to over the phone. Every experience I have had with this office recently has left me feeling extremely disheartened.

2 /5 Trish: The staff is mostly nice. They work hard to squeeze your kids in when they need to be seen. However, I only would recommend 2 of the doctors and probably 2 of the nurses between all facilities. All of my after hour call experiences have been awful. Doctors are rude and usually dismiss your call as if it were not needed.Twice now I have been rejected for a visit because the Doctor overreacted and referred me to the ER. Even the ER provider said, why did they send you here? Once my daughter had a bug and just needed a nausea pill. Most recently the on call doctor told me to schedule an appointment with office in the morning. When I called the next morning, that doctor insisted I needed an ultrasound immediately and to go to the ER. When I checked in with Noyes they asked why I was there. I explicitly told them my doctor wanted an ultrasound immediately and said it couldnt wait for an appointment. Noyes checked me in and I waited 5 hrs for the doctor to come in and explain they dont do them as and ER visit, they are appointments only due to no techs being there. The person at registration couldnt tell me that and save me time and a copay?

1 /5 Justin Cull: These people do practically nothing for me. I’ve been in a ton of pain and they can’t seem to figure out how to fix it and what exactly they need to do for treatment. I’m out of work, going into debt, and still am told by my PCP that the pain is basically all in my head. They have no sense of urgency when it comes to test and imaging results. Frankly, the first chance i have to change my PCP and move to a different location, im taking it. Then told me the earliest appointment was the 22nd, but when i call radiology, they set up an appointment 4 days earlier, this place is a joke and they are only drifting by in the aspect of caring for patients, they’d rather take their paycheck with minimal work. Especially Geoffrey Wittig.

1 /5 Matt Mark: They never answer the damn phone , when people need help tri county isnt available, perhaps if there were a 3rd receptionist to take on the extra people all would be well. But why would they do that ? That costs to much money ! Neglecting patients to save money.