1 /5 J Beatts: I certainly will not be returning to this salon for any service. First, the receptionist was rude. This place advertises walk in appointments, the receptionist seemed less than thrilled to welcome me in for a brow wax.
Second, the wax room was dirty. It is also where the stylist mix their color and where they store a ladder and dirty mop. The chair is right in front of the door so as other stylist came in they bumped my feet. It is certainly not accommodating for the disabled. There is no where for you to put belongings down but the dirty floor. I would have been more upset had hair color or bleach gotten on my bag or myself.
Third, the stylist was so rushed during my service. They ripped the wax/strips off my face so fast that they hit me in the nose. They did not pull my skin taut, so it hurt. When the service was complete, I walked out with a burning bloody swollen eyelid and wax all over my face and in my hair. The receptionist did ask me if I wanted lotion for the wax on my face but I declined. I only declined because lotion had already been applied which cause more burning. I would not be surprised with how rushed the stylist was that color or bleach activator was applied to my face instead of lotion or a cooling agent.
I am writing this review 8 hours after the time of service, my eyelid is still burning despite the use of an anti inflammatory cream. I am embarrassed because I trusted this salon and the stylist that performed this service. The stylist has worked there for MANY years and I am very disappointed that they provided such little care.
I hope the salon manager and/ or owners see this review and re-educate their employees.
