UR Medicine Urgent Care – Noyes Health - Geneseo (NY)

1 /5 Erin Johannsen: Went there for general symptoms of lethargy and ear problems. Front desk woman was wonderful I wish I could give her a sole review because it would’ve been 5 stars. The provider looked at me for two minutes, said I had a tube deficiency in my ears (I don’t I’ve gone to the same ENT since I was 2 and have never been told that) and then wrote me prescription for antibiotics just in case it “didn’t go away on its own”. After knowing that I wasn’t treated well, I went to RRH and was tested for COvID and the flu. Low and behold I have influenza A. Absolutely useless facility.

1 /5 dana meierer: I had extreme ear and throat pain, which made me think I had strep as I have had this numerous times in my life. The ladies that checked me in up front were amazing. They took the test said it came back negative and to take Tylenol for the ear ache. The next day I get an alert on mychart, I call to verify and the Dr explained what it was then proceeded to tell me again I didn’t have strep and when I told her that it feels like I do, I was told to have a nice day.. I won’t be bothering to visit or recommend this place with that poor attitude. Way to make people feel like they inconvenienced you by making a phone call and had 1 question, just 1 simple question! As the Dr, I hope you’re embarrassed of yourself with your piss poor attitude.

1 /5 Kara Nash: Just came in for a concerning rash and was immediately talked down to and told it is “probably just bug bites”…I am so far from home and was given not an ounce of respect from provider Amy Bridge who was immediately sarcastic and rude to my situation. I am never coming back here ever again. EDIT My boyfriend had the same thing (he gave it to me) and went to a real doctor who told him he had a bacterial staph infection and needed antibiotics. I can’t believe this woman is any form of practitioner or prescriber she should never be in a position to diagnose people or talk to patients that she obviously has no care in the world for. What a joke.

1 /5 Susan Bridger: This was my first visit to this Urgent Care facility. I’m 73 yrs. old and had a sore throat and headache for 6 days. Plus I did not feel well at all. I used the check in board and got called very quickly. The nurse was very nice. She said she was usually in Batavia. She didn’t rush me and listened to my concerns. Then Carrie the P.A. came in. First (my least concern, but a little shocking to me) was her unprofessional attire. She had on jeans and a sweatshirt. Very sloppy looking. She told me my strep test was negative and to take Tylenol for the headache. I started to tell her ONE sentence. My mother died of non-alcoholic cirrhosis of the liver due to Tylenol. She immediately cut me off saying she didn’t care about that. To stick to my symptoms because she had 6 patients waiting and she was the only provider. Her tone was very rude! She continued to be sarcastic and condescending, to the point I was scared to say a word. She apologized for being rude. I will NEVER go back to that place!! To be scared to speak and treated by a rude, sarcastic and condescending P.A. was frightening and intimidating. She picked the wrong career and you hired the wrong P.A. Btw, the receptionist was very pleasant, like the nurse.

5 /5 Brandon West: I went in during my lunch hour and my time from checking in to walking out the door with a prescription for my illness was 19 minutes. The staff was very friendly and made me feel at ease.