Valley Health Services - Herkimer (NY)

1 /5 Shelby Fellone: DO NOT! I mean DO NOT send you’re loved ones here as they have neglected my grandfather for over 20 years… called state multiple times but they get told when state is coming in so they can get everything tidy and out on a show for state, my grandfather has had soiled diapers next to his bed my grandfather has had dental neglect to where his teeth are all rotted and black, he has had old feces under his finger nails between his fingers and on his hands as staff said they didn’t notice it!!! Drenched in his own urine multiple occasions. My grandfather sits in silence in his room in a bed all day they won’t even turn his tv on for him pretty sad as he is half paralyzed and cannot manage to do things for himself. AGAIN PLEASE DO NOT SEND TOUR LOVED ONES HERE AS THEH WILL NEGLECT THEM! If I could rate this place 0 stars I WOULD shame I even have to rate it one star.

1 /5 Jess Jones: Absolutely horrible CNAS THAT DO NOTHING AND WATCH THESE POOR PEOPLE SUFFER!!!!!! LEAVING THEM IN THERE OWN WASTE FOR HOURS SO YOU CAN PLAY ON YOUR PHONE IS ABSOLUTELY WRONG!!!!! I HOPE YOU FIX THIS I WILL PERSONALLY BE CALLING AND REPORTING YOU TO THE STATE. TRAIN YOUR RA PEOPLE STOP BEING LAZY AND DO THE JOB YOU GET PAID 18.10 A HOUR TO DO.

1 /5 Leta Berger: Ive been calling the administrator and social worker for months left messages for someone to call back nobody has yet if u want good reviews then do your job. I guess this place isnt right for my son either

5 /5 Edward Stefaniak: This place is tremendous, especially the food. I couldnt have asked for a better place for my mother-in-law to stay when she was nursing her injury. All she talked about was how great Fridays and the fish were all the time, the dietary staff was always so attentive to the needs of her whenever she needed something. A+++ from Dietary for sure, nursing was ok

1 /5 Cylyna Therese: Do not and I repeat do not send your loved one here!! They neglect their patients as my father has been neglected numerous of times by being left in feces then not even cleaned properly when they do decide to go In and clean him after hours of being in a soiled diaper.. Christmas Eve they came in and changed him, they also put him his jammies. They never changed the padding under him that was still soiled in feces, my fathers right hand had feces in between his fingers and all under his overgrown nails that look like they havent been clipped in months .. This is not the first time Ive walked into this! Ive called the state in the past due to these same issues and nothing was done!!! Called the state again today and will be moving my father where he will get the proper care!! These people should be ashamed of themselves because this is neglect!!