1 /5 Bill Wagner: Jodi M is a liar. She withholds benefits for heap when you qualify for benefits until the program runs out. She refuses to do her job to help and then lies and says she cant tell you when your shut off day is, when she originally told me she couldnt do anything until the scheduled shut off date of x. I can only hope she needs the same services one day and receives the same level of assistance she gives to people. I left a message with a supervisor and surprise, no call backs. Thank you for hanging up on me when I told you that you did tell me when my termination date was. Rude, unprofessional and unmanaged.