White Plains Dental - White Plains (NY)

5 /5 Fatima Naeem: Dr Eric was very nice and explained all the treatment and reson in detail with diagrams. The procedure was pretty painless and he did work very softly. Strongly Recommended.

5 /5 Lala Siju: I had a fantastic visit at this dental clinic! The team was welcoming from the second I stepped in. The receptionists were polite and greeted me so kindly and I barely had to wait before being seen. The dentist was knowledgeable, kind and had a great sense of humor which helped me relax. The dental assistant was so nice

1 /5 Julianna L.: STEER CLEAR! I have 4 kids. My first interaction with this place was for an emergency dental visit for my son for swelling. It turned out to be unrelated to his teeth. The dentist seemed friendly enough. The woman at the front desk was soo nice and helpful. The place was quiet and clean. It seemed like I had found the perfect place. However, I don’t know what has happened since then, but my interactions with this place have gone downhill. The women who call me to speak to me about my appointments are rude and abrupt. I’ve called to reschedule a few times and no one answers. I just get transferred to a call center. The final straw for me was my last call with them today. I called to see about paying my balance for my son. At first the phone just kept ringing and ringing. Finally I heard a lot of background noise. So I said hello. And a woman answered in the most bored tone ever. She said hello. I asked her if she was in the actual office or if this was the call center. I thought that would explain all the background noise I heard. Because surely it wouldn’t be someone in the office just answering the phone like that. She said “No, I’m actually in the office” in a tone that implied I was an idiot. So that right there just confirmed my decision that this isn’t the right place for my family and I. I don’t know who answers the phone and then just waits for the person calling to speak. Shouldn’t you greet the person calling and ask how you can help? What kind of customer service is this? Then after I’m done paying, she just hung up. Definitely don’t recommend this place. My search for a dentist continues…

1 /5 Morgan Kay: I went here for a couple of years and even did Invisalign with them. They were fine. A few things bothered me throughout the years (cancelling appointments, disorganized front desk, etc.) but I never made a big deal about it. I recently left because one of the girls at the front desk was so rude and unprofessional it caught me completely off guard. I even sent them an email explaining what happened and no one emailed me back apologizing for the way this employee spoke to me. They somehow had called in my toothpaste prescription in the wrong flavor, when I asked my pharmacy they told me the provider had to call them to correct the prescription. The girl I spoke to absolutely did not care and continued to argue with me not caring at all what my pharmacy was asking them to do. At one point she got extremely condescending and even said "Since youre not understanding Ill just repeat myself". Who says that to a patient in a professional setting? I couldnt believe an employee in an office Ive spend a ton of money in would speak to me in that manner. There are so many dentists in Westchester, and this is one I would avoid if you dont want to feel disrespected. At the end of the day they lost a paying patient over a bottle of toothpaste....

5 /5 Chloe Asia: I had an absolutely phenomenal experience at White Plains Dental! From the moment I walked in, the staff made me feel welcomed and comfortable. Shout out to Dr. Poznyansky he is literally the best! Ive never met a dentist this welcoming and insightful about dental hygiene care. He takes the time to explain everything and makes sure you feel at ease. A huge shout out to Sheila, the dental assistant’ she was amazing! So sweet, and she really takes the time to talk you through everything to help you stay calm. And Melissa, the receptionist, deserves major recognition! Today, she was the only one staffed, and she still did an exceptional job handling everything smoothly-no joke! My mom and I just finalized our plan for Invisalign, and Im so excited to have finally found a new dental office that I can truly call home. If youre looking for a dentist, I 100% recommend White Plains Dental!