Burlington - Schenectady (NY)

1 /5 steve kalloo: The customer service in this store is very bad , i went this past Saturday , you need a code to get into the restrooms so i ask the security cause i couldnt find someone on the floor to ask she said im new and i dont remember it let me ask so she went on her radio and the cashier ask if its for her she reply no its for a customer and the cashier said no codes for customers and never suggests wait we will send someone to open the door that was it so i went online paid and left must say first and last time shopping there .....

1 /5 Roshni Love: I shop at Burlington at this location for my everyday day needs today I spend over $300 I wanted to put my phone number at the register but the cashier by the name Ryan said he already put it through and I couldn’t get to put my phone numbers as a customer I wasn’t happy I choose Burlington to shop and I wanted to put my phone number and I didn’t get to do it so I am not going shop at Burlington at this location no more everyone love a good shopping experience unfortunately I didn’t get that today and I was disappointed thank you

1 /5 Brina White: If I could give a zero I would. Very unprofessional people work there highly disappointed with whoever they call a manger because they don’t have one I wonder why? Also disappointed with the customer service help line that did nothing at all!! I have never seen a business run so poorly I am highly upset but just appalled mostly that a business conducts themselves like this. Terrible experience and customer service is no help!!! Lack of a real leader management employees ethics and how to run a store. Burlington should be embarrassed.

4 /5 Dot Lilly: Great store hours of operation, customer service always good and the store always has a great selection to choose from

1 /5 Scott Reilly: I’m not sure why this store treats customers like potential criminals just to walk in the door. You have to be let in by an employee who stands there watching you — it immediately creates a weird, uncomfortable vibe. Meanwhile, Marshalls right next door is completely open and welcoming. I understand the need for loss prevention, but the way it’s handled here feels excessive and uninviting. It discourages people from even wanting to shop. If the goal is to make honest customers feel uneasy, it’s working. Do better.