Express - Staten Island (NY)

1 /5 Rosette Lauro: I would never purchase from them again. I did not receive my order and they will not credit my account. I explained I was away for my moms funeral and they package may have been stolen. They told me they are very sorry that happened but can’t help. Very poor customer service reads from a script with no help at all. I rather pay double the price at a boutique and have good customer service.

5 /5 Danny G: Clean Store with great Staff. Always helpful. Went to store with Jeans I received as a gift but was not able to find my receipt in the system. The Staff member was Polite and helpful in allowing me to exchange. —However The app definitely needs to be updated as I’ve purchased many items before and none show up.- Overall great store!

5 /5 Christine Ciccone: Staten Island EXPRESS store is amazing. The most incredibly friendly staff knowledgeable and accommodating. Peter. Kim and Wakea the 3 managers Literally go out of their way above and beyond to make sure the customer is properly treated and all issues are resolved. God bless the whole staff working through this pandemic and still with a smile the store has been my go to for many years. I have shopped in many express stores in many different cities and states and this one is by far the best as far as staff. Great quality clothes. Great prices. But it is truly the staff that makes this Store special. They are all great but Peter especially . I have been shopping with him for many years he is on point he knows what I like he knows how I like my clothing to fit. Extremely knowledgeable in fashion forward he is!! Favorite store ever! Thanks guys!!!

3 /5 H Lovell: While the store is in great condition and the floor staff was quite helpful, my checkout process was a nightmare. The cashier I had refused to swipe or enter my gift card for my purchase after the card reader gave me an error. Then, she told me that the card had no money on it which resulted in me having to remove items from my purchase. On top of that, when I checked my bags upon leaving, there wasnt receipt in the bag. I went back in and requested one and the same cashier blamed me for the receipt missing. I am writing this review a week later because I just called the number on the back of my gift card and there was more than enough to cover my purchase.